Although Office 365 is a fantastic tool that is pre-installed with Windows 10, you will need to purchase it in order to use it going forward. Luckily, this is a simple process. But how challenging must Office 365 activation be? If so, I can tell you that it’s quite difficult, but don’t worry—we have a solution for your issue. Office 365 activation may result in an error code of 0x80072EFD or 0x80072EE2, along with the following message:
Numerous users who purchased Office 365 but were unable to activate it due to the previous issue are reporting the error. You can solve this problem by using the solutions we’ve mentioned below.
Fix Office 365 activation error We couldn’t contact the server
As a last resort, always build a restore point in case anything goes wrong.
Method 1: Make sure to update the Windows Date & Time.
- Click the Windows key. I choose Time & Language next.
- Select the correct date, time, and timezone after turning off “Set time automatically.”
- To save changes, restart your computer.
Methods 2: Disable Proxy
- To access the Network & Internet, press Windows Key plus I.
- Choose Proxy from the option on the left.
- Verify that the “Use a proxy server” option is disabled.
- Once more, see if you can resolve the Office 365 activation issue. We were unable to get in touch with the server; if not, proceed.
- Choose Command Prompt (Admin) by pressing Windows Key + X.
- Enter “netsh winhttp reset proxy” (without the prices) and press the Enter key.
7.To save changes, let the previous process complete and then restart your computer.
Method 3: Temporarily turn off antivirus software
If your antivirus software prevents your Microsoft Office 365 application from accessing the internet, as may be the case in this instance, turning it off can also help you activate your software.
Method 4: Temporarily turn off the Windows Firewall
It might be preventing Microsoft Office 365 from connecting to the internet, which is why you might wish to temporarily disable your firewall. To resolve the Office 365 activation issue We were unable to get in touch with the server. Please try activating your Office subscription after disabling Windows Firewall.
Method 5: Repair Microsoft Office 365
1. To access the Control Panel, press Windows Key + X.
2. Locate Office 365 by clicking Uninstall a Program.
3. At the top of the window, select Microsoft Office 365 and click Change.
4. select Quick Repair and watch as the process is completed.
5. Reinstall Office 365 after uninstalling it if this doesn’t fix the problem.
6. Try entering your product key to see if you can resolve the Office 365 activation issue. The server could not be reached.
Method 6: Add New DNS Server Address
- To access the Control Panel, press Windows Key + X.
- Under Network and Internet, choose “View network status and tasks.”
- Click Properties after selecting your Wi-Fi.
- After choosing Internet Protocol Version 4 (TCP/IPv4), click Properties.
- Verify that you have selected and written the following DNS server addresses:8.8.8.8 is the preferred DNS server.
8.8.4.4 is the alternate DNS server. - To close the open windows, click OK twice.
- Choose Command Prompt (Admin) by pressing Windows Key + X.
- Type the command below and press Enter:
- Try activating your Office 365 copy once more.
Method 7: Uninstall and Reinstall Office 365
- To remove Office, click this simple remedy button.
- To successfully remove Office 365 from your PC, use the previously mentioned tool.
- To reinstall Office on your PC or Mac, follow the instructions in Download and install or reinstall Office.
- Try activating Office 365 once more; it may work this time.
That’s it; the Office 365 activation error has been resolved. Although we were unable to get in touch with the server, you are welcome to ask any questions you may still have about this guide in the comments area.