How To Fix Windows 10’s USB Device Descriptor Failure

Do you see this notice when you insert any USB device? “Windows can not understand the last USB device you connected to this computer because it malfunctioned.” There are Universal Serial Bus Controllers in the device management. Banner The USB device is not detected. Request for Device Descriptor Failed.

You may get the following error message on your computer.:

• This device has reported issues, thus Windows stopped it. (Ref Code 43) The USB device descriptor was not successfully requested.

• Windows does not detect the USB device that you recently connected to this computer because it malfunctioned.

• Windows cannot detect an incorrect USB device connected to this machine.

• Device Description Failure of USB

Checking your USB drivers should be the first thing you do. Check when the USB port is damaged if there isn’t a driver issue. Though it can be a hardware issue, it cannot be a hardware issue if your other devices are functioning properly.

Does the issue appear when something particular, like a hard disk, is placed? Then, the issue could be with that specific device. Check to see whether the device works on another laptop or PC. There’s little chance that the motherboard is the issue if everything functions perfectly on another laptop. But keep calm, there are a few solutions you can try to resolve the USB Device Descriptor Failure problem in Windows 10 before deciding that your motherboard is broken.

USB Selective Suspend Settings or Fast Startup are the root cause of the “USB Device Not Recognized. Device Descriptor Request Failed” error message. In addition to these two, many other problems may result in the error USB Device Not Recognized. Since every user has their setup and arrangement for their system, you will need to try each of the given solutions to resolve the problem. So let’s get started with How to Fix USB Device Not Recognized without wasting any time. Use the instructions listed below to help you if the Device Descriptor Request Failed.

Fix USB Device Not Recognized. Device Descriptor Request Failed

PRO TIP: Connect your device to a USB 3.0 port first, then a USB 2.0 port. If it doesn’t work, try uninstalling the “Unknown USB Device (Device Descriptor Request Failed)” device from Device Manager and connecting the portable USB drive to the disk that the USB 3.0 port recognized.

Method 1: Use Hardware and device troubleshooter

A built-in application called the Hardware and Devices Troubleshooter helps users resolve problems. It helps you find any issues that may have come up when installing new hardware or drivers on your computer. When a hardware-related problem arises, the automatic troubleshooter must be launched. It works by examining the typical mistakes that could happen while the process is being installed. The primary ask, though, is how to use the troubleshooter for hardware and devices. Thus, if you’re trying to get the answer to this question, follow the previous guidelines.

Try to resolve the USB Device Descriptor Failure in Windows 10 first; if not, move on.

Method 2: Uninstall Drivers

1. To access the Run dialog box, press the Windows key + R button.
2. To open Device Manager, type “devmgmt. msc” and press Enter.
3. In the device manager, expand Universal Serial Bus controllers.
4. Connect the device that Windows isn’t detecting.
5. In Universal Serial Bus controllers, you’ll see an Unknown USB device (Device Descriptor Request Failed) with a yellow indicator.
6. To get away from the specific device drivers, right-click on the device and select Uninstall.
7. The drivers will install automatically when you restart your computer.

Method 3: Disable Fast Startup

The quick startup combines hibernate and cold shutdown features. When you turn off your computer with the quick starting function turned on, all open programs and applications are closed, and all users are logged out. It functions like a fresh copy of Windows. However, the system session is active and the Windows kernel is loaded, alerting device drivers to get ready to enter hibernation—that is, to store any open apps and programs on your computer before shutting them down. However, Windows 10’s Fast Startup function is fantastic since it saves data when you turn off your computer and boot it up quickly. However, this can also be one of the causes of the USB Device Descriptor Failure issue that you’re seeing. A lot of people said that this problem on their PC was resolved when they disabled the Fast Startup function.

Method 4: Modify the USB Selective Suspend The setups

1. Use Windows Search to look up “Power Option,” then select “Edit Power Plan” from the list of results. You may also choose Power Options by right-clicking on the Power icon in the Windows Taskbar.
2. Click on Change plan settings.
3. Select Modify Advanced Power Settings from the screen’s bottom menu.
4. Find the USB settings and open it.
5. Once more, disable both the on-battery and plugged-in options and expand the USB selective shutdown settings.
6. Press Apply, then restart.

You should be ready to resolve USB Device Not Recognized using this. Request for Device Descriptor Failed error; proceed if not.

Method 5: Update Generic USB Hub

1. To launch the Run dialogue box, press the Windows key + R key.
2. To launch Device Manager, type “devmgmt. msc”.
3. Find and modify controllers for the Universal Serial Bus.
4. To update the driver software, right-click on “Generic USB Hub” and choose “Update.”
5. Click “Browse my computer for driver software” at this point.
6. Select “Let me choose from a list of my computer’s drivers.”
7. Press Next after choosing “Generic USB Hub.”
8. Click Close after the installation is complete.
9. Follow the instructions above for each “Generic USB Hub” that is there.
10. Continue with the previous steps until you reach the end of the list of Universal Serial Bus controllers if the issue is still not resolved.

Method 6: Remove the Power Supply to Fix the USB Device Descriptor Failure error

1. Take off the laptop’s power supply plug.
2. Restart your computer now.
3. At this point, attach your USB gadget to the USB ports. That is all.
4. Connect the laptop’s power supply once the USB device has been attached.

Method 7: Update BIOS

This problem can at times be resolved by updating your system BIOS. Visit the website of the manufacturer of your motherboard to download and install the most current BIOS version.

Check out this guide, How to Fix USB Device not recognized by Windows, if you’ve done everything and the issue continues.

Hopefully, this has helped you fix the USB device descriptor failure in Windows 10. Please feel free to ask any more questions in the comment area.